The Library is closed until further notice
Do I need to bring my books back?
No, there's no need to worry about bringing anything back to the Library at the moment.
Will I get a fine?
No! Even before this situation developed, the Library had gone completely fine-free.
How can I renew my books?
Renew online or send us an email email@example.com
All you need is the number on your library card (leaving out any preceding letters)
How many times can I renew?
We have temporarily increased the number of times you can renew to 20 (which means the end of the year!)
So there's no need to worry.
Can I join the Library online?
Yes! If you're not a member already, you can join online here. You'll be given a temporary number that lets you access our online services straightaway.
What online services can I access?
You can download free eBooks, audiobooks, newspapers, magazines and comics, plus streaming video, educational courses and other online resources through our BorrowBox, RB Digital and PressReader apps.
If you need any help setting up, don't hesitate to get in touch.
How do I use BorrowBox?
Download the BorrowBox app from your app store. Select your library ('Guille-Alles Library'). Then enter your library number (just the digits) and your surname as your password.
How do I use RB Digital?
Download the RB Digital app from your app store and read our simple User Guide for next steps.
How do I use PressReader?
Download the PressReader app from your app store and read our simple User Guide for next steps.
Due to the developing coronavirus situation, we regret to announce that the Library is closed until further notice.
Nothing is more important to us than the health and wellbeing of the public and our staff, and we are now convinced that closing the doors is the best way we can help keep everyone safe. The Library is a large public building with a high daily footfall of people of all ages, and as such we do not currently believe we can support the physical distancing measures advised by Public Health Services.
Rest assured, we will re-open as soon as we can. In the meantime, we have increased the number of times you can renew items from 8 to 20, so you don’t need to worry about returning anything (and remember, we’re fine-free now anyway!) And while you’re spending more time at home, don’t forget about our huge digital collections of eBooks, audiobooks, newspapers, magazines and other resources, all available for free with your library card. Get started using the links above and join online if you’re not a member already.
This week our staff will get to work growing those digital collections, moving more of our events online including Rhyme Time Live, and expanding our Home Delivery Service to people over the age of 70. More details to follow soon. We’ll keep running our Facebook, Twitter and Instagram accounts for the duration of the closure, so check them regularly for updates.
We know this is an uncertain and difficult time for everyone. We hope we can resume normal service very soon, but in the meantime the best thing any of us can do is follow the advice of Public Health, keep washing our hands, and be kind to each other.
Thank you for your understanding and your support.
As the coronavirus situation continues to evolve, we want to keep you updated on what we’re doing at the Library to balance delivering our most essential services with safeguarding the public and our staff.
Some important new measures:
- All events and activities for children and adults are cancelled until further notice.
- Late Night Library is suspended for the time being, meaning we will close at 17.30 on Tuesdays and Thursdays (including today).
- Requests and reservations are also suspended until further notice.
All these measures are temporary and will be reversed as soon as possible.
On a more positive note…
- You can now borrow up to 20 items instead of 12 (because stockpiling books is a much better idea than stockpiling toilet roll).
- You can now renew items up to 20 times instead of 8.
- We are expanding our digital collections of eBooks, audiobooks, digital newspapers & magazines and other online resources, starting with the addition of 18,000 (yes, that’s 18 THOUSAND) extra audiobooks available now on RB Digital. Get started here and join online if you’re not a member already.
- We are moving some of our events online, starting with a live stream of the Reading Group at 19.30 tonight (Thursday 19 March) and a live stream of TOTs (our rhyme time for 1-3 year-olds) at 10.30 tomorrow (Friday 20 March). Both events will be broadcast on our Facebook page and then uploaded to our website afterwards.
The main Library remains open for studying, reading, browsing and borrowing, with our staff regularly cleaning returned books, computers, surfaces, and the self-service kiosks. We encourage everyone using the building to remember Public Health advice regarding physical distancing, and we also ask that you do not come to the Library if you’re feeling unwell.
Now more than ever, books, films and the arts can lift our spirits, brighten our days, and support our mental health. We will continue to do our best to deliver the library service to you in these strange and unprecedented times, and we thank you for your patience and support.
We thought you might like to know what steps we’re taking at the Library in response to the outbreak of coronavirus.
We are monitoring the situation closely and continue to explore how best to keep serving the public while at the same time helping to keep everyone healthy and safe. You’ll see staff cleaning surfaces, computers and our self-service kiosks more often than usual, as well as books and other items as they’re returned. Meanwhile shakers, cushions and soft toys have been temporarily removed from the Children’s Library. Hand sanitiser has been stationed around the building for visitors to use, and we continue to encourage frequent hand washing.
We would also ask that you do not come to the Library if you are feeling unwell.
We are keeping a close eye on the situation and will continue to take our lead from Public Health Services. We do have a plan in place for the return of loans and the continuation of some services if we are required to temporarily reduce opening hours or close.
The outbreak presents us all with many challenges, one of which is how to explain what’s going on to children. National Public Radio (NPR) in the United States has produced this simple and informative comic that parents might find helpful. We have printed some copies and turned them into a ‘zine’ that's available to collect in the Children’s Library.
It’s important for us all to stay informed, but unfortunately rumours and false information can spread faster than the virus itself, especially online. To get the facts, a good place to start is the World Health Organisation's dedicated page about the virus, with a Q&A section and a myth busters page.
And remember to keep an eye on www.gov.gg/coronavirus for all the latest local information.
Finally, if you're spending more time at home than normal, don’t forget about our collection of eBooks, audiobooks, digital magazines and other e-resources, all available for free on this website. If you need help setting up accounts, don’t hesitate to get in touch.
Thank you for your patience as we work through this developing situation.