We are committed to making the library service accessible to the whole community.
All of our staff have received training from the Guernsey Disability Alliance through the Hidden Disabilities scheme, and in 2018 we undertook an accessibility audit as part of the Accessible Town project, receiving a very positive review.
Building & Contents
Our building has a step-free Accessible Entrance with an automatic door. All floors of the building can be accessed via a lift, big enough to accommodate standard size wheelchairs and mobility scooters. There is an Accessible Toilet on the second floor, at the far end of the Hayward Room - due to the constraints of the building, it is slightly smaller than the standard size, but is fully equipped with handrails and baby changing facilities.
Assistance dogs are welcome in our building.
We have worked closely with Autism Guernsey to improve our offering for people with autism. We can provide weighted lap pads, textured sit cushions, and ear defenders, while the lighting in the new Children's Library was designed to be dimmable to be more welcoming for children on the autism spectrum.
For people with visual impairments, we have a wide collection of large print books and can also offer magnifiers for people wishing to read in the Library. The Children's Library also stocks a collection of Braille and giant print picture books.
One of our PCs is on an adjustable sit/stand desk, and has an accessible keyboard. Font size can be easily enlarged on all our PCs.
We are aware that parking can be a problem for people with physical and mobility impairments attending the main Library in Town - but there are solutions! There are blue badge parking spaces beside the Town Church, and you can drive into Market Square for drop-off and collection before 10.00 each morning. We also have four community libraries around the island, with ample parking at each, and a Home Delivery Service for people unable to visit any of our libraries due to health reason.
If you have any questions about accessibility, or you have any specific requirements, please contact us. We are always keen to help.
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